Responsible Gaming — Set Your Own Limits at Casino Baji

Responsible gaming means enjoying online gaming or betting while staying fully in control of your time, money, and emotions. At Casino Baji, we want every member to see gaming as entertainment — not a source of stress.

Online casino or Sports Betting only becomes a problem when someone spends beyond their means, chases losses with bigger bets, or lets gambling affect their family and work. Responsible gaming exists to prevent exactly that.

Casino Baji offers members in Bangladesh a range of tools and features to manage their own gaming habits — all with one goal: keeping you happy every time you play.

Problems rarely develop overnight. Habits form gradually and can spiral out of control over time. If you notice any of the signs below, it may be time to take stock:

• You're spending more than you can afford on bets and feeling regret afterward.
• You're chasing losses by placing bigger bets to recover what you've lost.
• You want to stop playing but find you can't.
• You're hiding your gambling or keeping it secret from family and friends.
• Skipping sleep, meals, or work to focus on gaming.
• You're borrowing money or dipping into savings to fund your gambling.
• You feel restless or irritable when you're not playing.
• You're using gaming as an escape from life's problems.

Casino Baji provides the following tools to keep you safe, all accessible directly from your account settings:

Setting limits is straightforward — it only takes a few steps in your account settings. Once a limit is set, it kicks in immediately. You can lower your limit at any time, but increasing it requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

Self-exclusion is the strongest protection available. If you feel you need a longer break, choose self-exclusion. During this period:

• You will not be able to log in to your account.
• Opening new accounts will be blocked.
• Marketing communications will be turned off.
• Any valid balance in your account can be withdrawn.

Self-exclusion periods: 6 months, 1 year, 2 years, or 5 years. Your account will not be reactivated before the period ends. If you ever wish to close your account permanently, that option is available too.

Casino Baji's services are strictly for users aged 18 and above. We are committed to protecting minors, and to that end we:

• We verify age at registration.
• Our KYC process verifies your identity using a national ID card or passport.
• We automatically review suspicious accounts.

If your child or any underage family member uses your device, install parental control software that blocks online gambling sites.

Dealing with a gambling problem alone is tough. Reaching out for help is nothing to be ashamed of. Beyond Casino Baji's own support, you can also get help through the following:

• Casino Baji Support: Help Centre to reach us via live chat or email — available 24/7.
• Family & Friends: Talk to someone you trust — sometimes a conversation is all it takes.
• Mental Health Professionals: Reach out to a counsellor or therapist who specialises in addiction.
• Self-Help Groups: Connect with others who've faced the same challenges — sharing experiences is part of the path to recovery.