Privacy Protection

Casino Baji Privacy Policy — Your Information Is Completely Safe With Us

Everything you need to know about how your personal data is collected, why it's used, and how it's kept safe — all explained here in plain English.

Last Updated: January 2026
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Casino Baji ("we", "us", "platform") is fully committed to protecting the privacy of your personal data. This Privacy Policy ("Policy") explains how we collect, store, use, and safeguard your information. By using our platform, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — so you always know exactly what happens with your data.

In summary: We never sell your data. It is used solely to provide services, ensure security, and meet legal obligations.

1 What Data We Collect

To create an account and use Casino Baji's services, we collect the following types of information:

Data Type Description Why It's Needed
Identity Information Full name, date of birth, nationality Age Verification & KYC
Contact Information Mobile number, email address Account Communications
Identity Documents NID/Passport number and photo Identity Verification
Financial Information Mobile banking number, bank account Payment Processing
Device Information IP address, device type, browser Security & Fraud Prevention
Usage Data Login time, gaming activity, betting history Service Improvement
2 How We Collect Your Data

We collect your information in the following ways:

  • Directly from you: During registration, KYC verification, support interactions, and payment transactions.
  • Automatically: Through cookies, log files, and analytics tools while you use the website or app.
  • From Third Parties: Transaction confirmation details from payment providers (Mobile Pay, Nagad, bank).
  • From Identity Verification Agencies: When verifying your information against government records during the KYC process.

We will never ask for your password or full card number over the phone or by email. Be cautious if you receive any such request.

3 How We Use Your Data

Casino Baji uses your information for the following purposes:

  • Account Management: Registration, login, password reset, and profile updates.
  • Payment Processing: Processing deposits, handling withdrawals, and verifying transactions.
  • Security & Fraud Prevention: Detecting suspicious activity and preventing unauthorized access.
  • Legal Compliance: Complying with Anti-Money Laundering (AML) and regulatory compliance requirements.
  • Customer Support: Resolving support requests and handling complaints.
  • Service Improvement: Analyzing usage patterns to improve your platform experience.
  • Marketing (Optional): Sending bonus offers and promotions where you have given your consent.

To stop marketing messages: Click the "Unsubscribe" link in any email or let our support team know at any time.

4 Data Sharing Policy

Casino Baji never sells your data. However, we may share it with specific third parties in the following limited circumstances:

  • Payment Providers: To process transactions with Mobile Pay, Nagad, Rocket, bank, and USDT payment providers.
  • Identity Verification Services: With licensed verification agencies to complete the KYC process.
  • Technology Partners: With contracted service providers for platform operations and security.
  • Law Enforcement: As required by court order or applicable government law.

All our third-party partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

5 Cookies & Tracking Technologies

Casino Baji uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Cleared when the session ends
Functional Cookies Remembering language preferences and settings 1 Year
Analytics Cookies Understanding usage patterns and improving our services 3 Months
Marketing Cookies Showing relevant offers (optional) 6 Months

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

6 Data Retention Period

Casino Baji does not retain your data longer than necessary. Retention periods are determined as follows:

  • Active Account: All data is retained for as long as your account remains active.
  • After Account Closure: Transaction records are typically retained for up to 5 years in accordance with legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure (in accordance with AML regulations).
  • Marketing Data: If you opt out, your data is removed immediately.
  • Cookies & Logs: Automatically deleted once the designated retention period expires.
7 Your Data Rights

As a Casino Baji member, you have the following rights over your personal data:

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Right to Access

You can request to know what information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information we hold.

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Right to Erasure

You can request deletion of your data unless we are required to retain it by law.

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Right to Restrict Processing

You can request that we stop using your data for specific purposes.

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Right to Data Portability

You can request a copy of your data in a portable, readable format.

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Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Help Center Send us a written request and you'll receive a response within 30 days.

8 Technical Data Security Measures

Casino Baji uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transfers on the website and app are encrypted with 256-bit SSL.
  • Data Encryption: Sensitive stored data (passwords, payment details) is hashed and encrypted.
  • Firewall & IDS: Advanced firewalls and intrusion detection systems to prevent unauthorized access.
  • Two-Factor Authentication (2FA): OTP verification as an added layer of security for your account.
  • Regular Security Audits: Regular security audits are conducted by independent experts.
  • Staff Training: All staff receive regular training on data protection.
9 Children's Privacy

Casino Baji's services are intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If a minor's information is found on any account, that account will be closed immediately and all associated data will be deleted.

If you suspect a minor you know is using Casino Baji, please notify us immediately.

10 Privacy Policy Updates

Casino Baji may update this Privacy Policy as needed. When changes are made:

  • A notice will be sent to your registered email.
  • You will be notified of any updates when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

For major changes, at least 14 days' notice will be given before they take effect.

11 Contact & Data Protection Officer

For any questions, requests, or complaints regarding our Privacy Policy, please reach out through the following:

Response Time: All privacy-related requests will receive a written response within 30 days.

Why Your Data Is Safe with Casino Baji

The Core Pillars of Our Privacy Protection

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End-to-End Encryption

Every transaction and data exchange is secured with 256-bit SSL encryption — as safe as your bank.

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No Sale of Data

We never sell your personal data to third parties — that is our commitment.

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Regular Security Audits

Independent cybersecurity experts regularly audit our systems to identify and address potential vulnerabilities.

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You're in Control of Your Data

View, correct, or delete — you have full control over your personal data.

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Transparent Data Use Policy

You're always informed upfront about how your data will be used — no hidden agendas.

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Fast Issue Resolution

All privacy complaints receive a written response within 30 days — no complaint goes ignored.

Privacy FAQ

What Members Want to Know

Never. Casino Baji will never sell your personal data to any third party under any circumstances. Only limited information is shared with specific partners for payment processing and legal compliance, and strictly under binding agreements.

Your identity document details are stored on servers secured with 256-bit SSL encryption and are only accessed during the authorized KYC verification process. No member of our staff can directly view your complete document.

Marketing data is deleted immediately upon account closure. However, transaction and KYC records must be retained for up to 5 years in accordance with legal and AML requirements. After this period, all data is permanently deleted.

Yes. Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will immediately stop all marketing messages. You can also contact support with a written request to opt out.

Disabling essential cookies may affect your login session and some core features. However, turning off analytics and marketing cookies will not impact the platform's main functionality.

Our Help Center Send us a written request including your registered email or mobile number and specify what data you'd like to view or correct. You'll receive a response within 30 days.
Your Data Is Secure

Play with peace of mind — your privacy is our responsibility at Casino Baji

Now that you know our privacy policy, register today and join Bangladesh's most trusted gaming platform.

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